Donating to our shops
All donations to our shops help us to raise vital money needed for our patient care. We can accept donated items at our shops
during their opening hours and at our Donation Centre
Mondays - Saturdays, 10am-3pm.
Please do not leave donated items outside our closed shops as it often means that due to exposure to rain, the items need to be treated as rubbish and we are unable to turn the donations into money for our patient care. If you have items to donate, we kindly ask you to drop them off at one of our open shops or Donation Centre on
Monday - Saturday, 10am-3pm.
Things to bear in mind when donating
- We do not have washing facilities for clothing and linen so please donate clean, dry items wherever possible
- Please consider the weight of your bags and boxes when packing so they are not too heavy
- Please pack your items in a safe and secure way to avoid damage
Furniture collections
Your unwanted furniture can help fund our patient care and we are delighted to offer our free furniture collection service. Please contact our Donation Line on 0114 235 7562 or email
[email protected] to arrange a free collection. Alternatively, please fill out the form on this
page to tell us about your furniture items and we will get back to you as soon as possible.
Our drivers will be happy to collect additional donations of clothes or household items when we are attending your furniture collection. Please inform our Donation Line staff of these additional donations when you book your furniture collection.
Items we can accept
- Furniture – which must have fire labels attached if it's upholstered
- Large and small electrical appliances that are less than five years old and in fully working condition
- Divan bases including fire label with original mattress (in pristine condition)
- Books
- Shoes and handbags
- Clothing
- Accessories
- Jewellery
- CDs and DVDs
- Children’s toys with CE label
- Homewares
If you have clothing and linen that you think are not good enough for sale, we will happily take them for recycling, please just highlight such items to a member of our team when you are donating.
All donated items need to comply with the current British Standards. For more information, please see a list of items we can't accept below or contact
[email protected].
Sorry we can't accept
There are some things we can’t accept for safety or legal reasons. If you’re not sure if we can accept your donations, please check our list below of some of the items we’re asked about most frequently:
Furniture and Houseware
- Upholstered furniture without a fire label including all items donated as sets
- Duvets & pillows unless brand new
- Carpets
- Blinds with cords
- Coat hangers
- Glass TV stands
- Nursery items
Please note, our Donation Centre is only able to accept small items of furniture at the moment for example bedside tables and small coffee tables. Anything larger than this can be taken to one of our Furniture Stores (Crookes, City Road & Chapeltown) Alternatively, please contact our Donation Line for a collection of your larger furniture on 0114 235 7562
Electrical Items
- Electric blankets
- Electric showers
- Sunbeds and tanning equipment
- Washing machines
- Dishwashers
- Power tools without instructions
- Electricals more than 5 years old or without a CE mark
- Ceiling and wall light fittings
Heating and Cooking
- Gas appliances (mains or bottled goods)
- Gas cookers
- Electric cookers
- Oil filled radiators if not fitted with a thermostat
- Oil heaters (mobile)
- Storage heaters (hard wired)
- Oil and gas Agas
Sports & Safety Equipment
- Bicycles
- Scooters
- Safety equipment (ie life jackets, safety helmets, seats and harnesses)
- Fire fighting equipment
Software and hardware
- Home recorded DVDs
- Video (VHS) or audio cassette tapes
- Home recorded computer games and software on recordable CDs and DVDs
- Computer hard drives, laptops and notepads
Weapons of any kind, including:
- Bladed items
- Guns, crossbows and ammunition (including replica guns unless obviously a toy)
Miscellaneous
- Personal appliances such as shavers, foot spas (unless unused and in a sealed box)
- Medication including vitamins
- Perishable goods, food and drink
- Prescription spectacles
- Cleaning agents, solvents and adhesives
- Toys without a CE mark
- Items made from ivory
- Items made from real fur
- Magazines
Gift Aid
All our shops take part in the Gift Aid scheme. So if you're a UK taxpayer and sign up for Gift Aid your donations of goods for sale are worth an extra 25% to us when they're sold. You can pick up a leaflet to register for the scheme in any of our shops - or download it here to print out, complete and present in store. Signing up is quick and easy, and you only need to do it once.
Thank you
Thank you for your support in helping us to manage you pre-loved items in a safe and considerate way. Most importantly of all, thank you to all of our donors for your support, from all of the team at the Donation Centre.