St Luke’s is Sheffield’s Hospice, with a vision to support and care for everyone affected by terminal illness in Sheffield. We are a community organisation which means that everything we do is focused on helping people in their own communities as well as at our Little Common Lane site and our adjoining site on Ecclesall Road South.
It costs £14 million to deliver our services each year, with only 25% of our costs being funded by the government, we need to raise £10.5 million every year. We raise that money from donations through our lottery, retail shops and fundraising.
We are looking for a volunteer to work from our Fundraising office at Little Common Lane, to help with a variety of tasks which mostly involve making outbound calls and some admin work to support this.
The two main responsibilities of the role will include:
- Contacting businesses who host one of our collection tins, to arrange collection of full tins and sending a replacement. Our collection tins raised almost £20,000 towards patient care in 2024/25.
- Calling new lottery players to thank them for joining and, where appropriate, find out their reasons for joining. The calls will also be used to ensure that their details are correct, then updating their records with contact details etc. This is an opportunity to engage with and chat to our supporters and give them a positive start to their lottery journey. St Luke’s Lottery raises almost £800,000 for St Luke’s each year.
The suitable candidate should:
- Be a minimum of 10 years
- Be polite and have good communication skills
- Have a confident telephone manner and be happy to chat to people
- Be reliable and committed
- Have basic computer skills – able to use Microsoft Excel and be willing to be trained on using our supporter database
For more information, please read the Role Profile at the bottom of this page.
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How to apply
The quickest and easiest way to apply is by completing our online application form.
For more information or to speak to our Volunteer team, please email us on [email protected] or call 0114 235 7548