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Donating your items - banner

Donating items for our shops to sell

We know that lots of you have been holding on to your donations and we thank you for your patience.

Donating to our shops

We are delighted to now be accepting your donated items at our open shops and Donation Centre on Monday and Fridays only, 12-3pm. Our Donation Centre will be operating a drive-in drop off service and is the easiest way to donate pre-loved items.

Please click here for more information on the reopening of our shops.

We're expecting a high volume of donations when we first reopen, so please be patient with our staff and volunteers as they are likely to be really busy.

Please do not leave donated items outside our closed shops as it often means that due to exposure to rain, the items need to be treated as rubbish and we are unable to turn the donations into money for our patient care. It also adds pressure for our teams to remove the items and creates inconvenience for our neighbours. If you have items to donate, we kindly ask you to drop them off at one of our open shops or Donation Centre on Mondays and Fridays only, 12-3pm.

Please note: We cannot accept donations when our shops are closed

Furniture collections

We are delighted to also resume our furniture collection service. Please contact our Donation Line on 0114 235 7562 or email [email protected] to arrange a free collection. Alternatively, please fill out the form on this page to tell us about your furniture items and we will get back to you as soon as possible. We have been operating a waiting list during lockdown, so there is likely to be significant waiting times. 

Items we can accept

  • Furniture – which must have fire labels attached if it's upholstered
  • Large and small electrical appliances that are less than five years old
  • Divan bases including fire label with original mattress (in pristine condition)
  • Books
  • Shoes and handbags
  • Clothing
  • Accessories
  • Jewellery
  • CDs and DVDs
  • Children’s toys with CE label
  • Homewares
  • Nursery items
All donated items need to comply with the current British Standards. For more information, please download our prohibited items list or contact [email protected].

We can't accept

There are some things we can’t accept for safety or legal reasons. If you’re not sure if we can accept your donations, please check our list below of some of the items we’re asked about most frequently:

Furniture and Houseware

Upholstered furniture without a fire label including all items donated as sets, pillows and duvets unless brand new and carpets.

Electrical Items

  • Electric blankets
  • Electric showers
  • Sunbeds and tanning equipment
  • Washing machines
  • Power tools without instructions

Heating and Cooking

  • Gas appliances (mains or bottled goods)
  • Gas cookers
  • Electric cookers
  • Oil filled radiators if not fitted with a thermostat
  • Oil heaters (mobile)
  • Storage heaters (hard wired)
  • Oil and gas Agas

Sports & Safety Equipment

  • Bicycles
  • Safety equipment (ie life jackets, safety helmets and harnesses)
  • Fire fighting equipment

Software and hardware

  • Home recorded DVDs and no video or audio tapes
  • Home recorded computer games and software on recordable CDs and DVDs
  • Computer hard drives, laptops and notepads

Weapons of any kind, including:

  • Bladed items
  • Guns, crossbows and ammunition (including replica guns unless obviously a toy)

Miscellaneous

  • Personal appliances such as shavers, foot spas (unless unused and in a sealed box)
  • Medication including vitamins
  • Perishable goods, food and drink
  • Prescription spectacles
  • Cleaning agents, solvents and adhesives
  • Items made from ivory

Gift Aid

All our shops take part in the Gift Aid scheme. So if you're a UK taxpayer and sign up for Gift Aid your donations of goods for sale are worth an extra 25% to us when they're sold. You can pick up a leaflet to register for the scheme in any of our shops - or download it here to print out, complete and present in store. Signing up is quick and easy, and you only need to do it once.